Employee-Generated Learning: How to develop training that drives performance

Employee-generated Learning is a practical guide that explains how organizations can counter the slow and costly process of developing learning materials by shifting content creation from a top-down approach to a bottom-up one. This approach allows employees to share their knowledge across the business, freeing up L&D professionals to focus on learning strategy and culture, analytics, ROI, and addressing knowledge gaps. The book provides a framework for organizations of any size, enriched by detailed how-to s, industry insights, and case studies from companies that have successfully implemented this bottom-up approach.

Format: Paperback / softback
Length: 224 pages
Publication date: 03 March 2024
Publisher: Kogan Page Ltd

Developing learning materials has traditionally been a slow and costly process, with updates being a constant challenge. Organizations face the challenge of creating effective and up-to-date content that meets the changing needs of their employees. One common approach is to adopt a top-down approach, where content is created by a centralized learning and development (L&D) department without input from existing employees. This method is slow, expensive, and makes it impossible to keep content updated.

To address this problem, a solution is emerging: Employee-Generated Learning. This approach involves shifting content creation from a top-down approach to a bottom-up one, allowing employees to share their knowledge across the business. Employee-Generated Learning (EGL) has numerous benefits, including:

Increased Engagement: EGL taps into the expertise and experience of employees, making learning more relevant and engaging. When employees are involved in the content creation process, they are more likely to actively participate and retain the information.

Cost-Effective: EGL reduces the costs associated with traditional learning and development methods. By leveraging the knowledge and expertise of existing employees, organizations can avoid the expenses of hiring external consultants, training programs, and materials.

Improved Knowledge Retention: EGL helps employees retain knowledge better by allowing them to learn in a context that is meaningful to them. When employees are able to apply their knowledge to real-world situations, they are more likely to remember and apply it in the future.

Enhanced Learning Culture: EGL fosters a culture of continuous learning and improvement within the organization. When employees are encouraged to share their knowledge, they create a sense of ownership and responsibility for their learning and development.

To implement Employee-Generated Learning effectively, organizations can follow a step-by-step approach:

Identify Knowledge Gaps: Start by identifying the knowledge gaps within the organization. This can be done through surveys, focus groups, or other methods to gather information from employees about their areas of expertise and areas where they would like to learn more.

Define the Learning Objectives: Once the knowledge gaps have been identified, define the learning objectives for each content piece. These objectives should be specific, measurable, achievable, relevant, and time-bound (SMART).

Identify Employee Champions: Identify employees who are passionate about sharing their knowledge and who have expertise in the areas where you want to create content. These employees can serve as champions for EGL and help promote the program within the organization.

Create a Platform: Create a platform or space where employees can share their knowledge and expertise. This can be done through a knowledge management system, a social media platform, or a dedicated intranet site.

Encourage Employee Participation: Encourage employees to participate in EGL by providing incentives, such as recognition, rewards, or opportunities for professional development.

Monitor and Evaluate: Monitor and evaluate the effectiveness of EGL by tracking the number of content pieces created, the engagement levels of employees, and the impact on knowledge retention and performance.

In conclusion, Employee-Generated Learning is a powerful approach that organizations can use to create effective and up-to-date learning materials. By shifting content creation from a top-down approach to a bottom-up one, organizations can increase engagement, reduce costs, improve knowledge retention, and foster a culture of continuous learning. This practical guide provides a framework for implementing Employee-Generated Learning, including how-to s, industry insights, and case studies from companies that have successfully implemented this approach. Whether you are a learning professional looking to upskill your workforce, or a business owner seeking to improve the performance of your organization, this book is a valuable resource for you.

Weight: 354g
Dimension: 233 x 157 x 15 (mm)
ISBN-13: 9781398613171